refund policy

We are a small, woman-owned business and we take pride in our work and value every client’s time. We strive to ensure every client is satisfied while also maintaining fairness to our business and team.

To be fair to both our customers and our team, we enforce the following policies:

• All sales are final

• No refunds on services rendered

• No refunds on prepayments

• Satisfaction is our priority! If you have concerns about your service, please contact us within 24 hours, and we will assess and offer an appropriate solution if needed.

• Corrections or touch-ups may be provided at the discretion of management.

cancellation policy

We understand that life happens, and sometimes schedules change. However, last-minute cancellations and no-shows impact our ability to serve other clients and can cause lost business.

To be fair to both our customers and our team, we enforce the following policies:

• Appointments must be canceled or rescheduled at least 24 hours in advance.

• Late cancellations (less than 24 hours’ notice) & no-shows may result in a forfeited deposit.

• If you arrive 15+ minutes late, your appointment may need to be rescheduled, and your deposit may be forfeited.

• We want to respect everyone’s time! Late arrivals can cause delays for the next client, and last-minute no-shows mean someone else lost the opportunity to book.